Updated October 6, 2022
We value the trust you place in us and recognize the importance of secure transactions
and information privacy. This Privacy Policy describes how Ebuild Bazaar Internet
Private Limited and its affiliates (collectively “Ebuild Bazaar, we, our, us”) collect,
use, share or otherwise process your personal information through Ebuild Bazaar website
https://ebuildbazaar.in, its mobile application,
and m-site (hereinafter referred to as the “Platform”).
While you may be able to browse certain sections of the Platform without registering with
us, however, please note we do not offer any product or service under this Platform
outside India. Your personal information will primarily be stored and processed in India
and may have data protection laws that are different from those that apply in the
country in which you are located. By visiting this Platform, providing your information
or availing out product/service, you expressly agree to be bound by the terms and
conditions of this Privacy Policy, the Terms of Use and the applicable
service/product terms and conditions, and agree to be governed by the laws of India
including but not limited to the laws applicable to data protection and privacy. If you
do not agree please do not use or access our Platform.
Collection of Your Information
When you use our Platform, we collect and store your information which is provided by you
from time to time. In general, you can browse the Platform without telling us who you
are or revealing any personal information about yourself. Once you give us your personal
information, you are not anonymous to us. Where possible, we indicate which fields are
required and which fields are optional. You always have the option to not provide
information by choosing not to use a particular service, product or feature on the
Platform.
We may track your buying behaviour, preferences, and other information that you choose to
provide on our Platform. We use this information to do internal research on our users'
demographics, interests, and behaviour to better understand, protect and serve our
users. This information is compiled and analysed on an aggregated basis. This
information may include the URL that you just came from (whether this URL is on our
Platform or not), which URL you next go to (whether this URL is on our Platform or not),
your computer browser information, and your IP address.
We may collect personal information (such as email address, delivery address, name, phone
number, credit card/debit card and other payment instrument details) from you when you
set up an account or transact with us or participate in any event or contest. While you
can browse some sections of our Platform without being a registered member, certain
activities (such as placing an order or consuming our online content or services) do
require registration. We use your contact information to send you offers based on your
previous orders and your interests.
If you choose to post messages on our message boards, chat rooms or other message areas
or leave feedback on the Platform or the social media handles maintained by us or if you
use voice commands or virtual try and buy or similar feature to shop on the Platform, we
will collect that information you provide to us. We retain this information as necessary
to resolve disputes, provide customer support, troubleshoot problems or for internal
research and analysis as permitted by law.
If you send us personal correspondence, such as emails or letters, or if other users or
third parties send us correspondence about your activities or postings on the Platform,
we may collect such information into a file specific to you.
If you enrol into our SuperCoins Loyalty Program or similar programs offered by Ebuild
Bazaar, we will collect and store your personal information such as name, contact
number, email address, communication address, date of birth, gender, zip code, lifestyle
information, demographic and work details which is provided by you to Ebuild Bazaar or a
third-party business partner that operates online/offline establishments or platforms
where you can earn SuperCoins for purchase of goods and services, and redeem SuperCoins.
We will also collect your information related to your transactions on Ebuild Bazaar
platform and such third-party business partner platforms. When such third-party business
partner collects your personal information directly from you, you will be governed by
their privacy policies. Ebuild Bazaar shall not be responsible for the third-party
business partner’s privacy practices or the content of their privacy policies, and we
request you to read their privacy policies prior to disclosing any information.
Ebuild Bazaar has onboarded certain third-party business partners on the Platform who
specialise in the categories like travel ticket reservations, booking online movie
tickets, paying online bills and more (Ultra-Partners). If you use the services of
Ultra-Partners, you will be redirected to Ultra-Partners websites/applications and your
entry to Ultra-Partners websites/applications will be based on your Ebuild Bazaar login
credentials after seeking your permissions to share the data further. Ebuild Bazaar
shall not be responsible for the Ultra-Partner’s privacy practices or the content of
their privacy policies, and we request you to read their privacy policies prior to
disclosing any information.
Use of Demographic / Profile Data / Your Information
We use your personal information to provide the product and services you request. To the
extent we use your personal information to market to you, we will provide you the
ability to opt-out of such uses. We use your personal information to assist sellers and
business partners in handling and fulfilling orders; enhancing customer experience;
resolve disputes; troubleshoot problems; help promote a safe service; collect money;
measure consumer interest in our products and services; inform you about online and
offline offers, products, services, and updates; customize and enhance your experience;
detect and protect us against error, fraud and other criminal activity; enforce our
terms and conditions; and as otherwise described to you at the time of collection of
information.
With your consent, we may have access to your SMS, instant messages, contacts in your
directory, location, camera, photo gallery and device information. We may also request
you to provide your PAN, GST Number, Government issued ID cards/number and
Know-Your-Customer (KYC) details to: (i) check your eligibility for certain products and
services including but not limited to credit and payment products; (ii) issue GST
invoice for the products and services purchased for your business requirements; (iii)
enhance your experience on the Platform and provide you access to the products and
services being offered by us, sellers, affiliates or lending partners. You understand
that your access to these products/services may be affected in the event consent is not
provided to us.
In our efforts to continually improve our product and service offerings, we and our
affiliates collect and analyse demographic and profile data about our users' activity on
our Platform. We identify and use your IP address to help diagnose problems with our
server, and to administer our Platform. Your IP address is also used to help identify
you and to gather broad demographic information.
We will occasionally ask you to participate in optional surveys conducted either by us or
through a third-party market research agency. These surveys may ask you for personal
information, contact information, date of birth, demographic information (like zip code,
age, or income level), attributes such as your interests, household or lifestyle
information, your purchasing behaviour or history, preferences, and other such
information that you may choose to provide. The surveys may involve collection of voice
data or video recordings, the participation of which would purely be voluntary in
nature. We use this data to tailor your experience at our Platform, providing you with
content that we think you might be interested in and to display content according to
your preferences.
Cookies
We use data collection devices such as "cookies" on certain pages of the Platform to help
analyse our web page flow, measure promotional effectiveness, and promote trust and
safety. "Cookies" are small files placed on your hard drive that assist us in providing
our services. Cookies do not contain any of your personal information. We offer certain
features that are only available through the use of a "cookie". We also use cookies to
allow you to enter your password less frequently during a session. Cookies can also help
us provide information that is targeted to your interests. Most cookies are "session
cookies," meaning that they are automatically deleted from your hard drive at the end of
a session. You are always free to decline/delete our cookies if your browser permits,
although in that case you may not be able to use certain features on the Platform and
you may be required to re-enter your password more frequently during a session.
Additionally, you may encounter "cookies" or other similar devices on certain pages of
the Platform that are placed by third parties. We do not control the use of cookies by
third parties. We use cookies from third-party partners such as Google Analytics for
marketing and analytical purposes. Google Analytics help us understand how our customers
use the site. You can read more about how Google uses your personal information here.
You can opt-out of Google Analytics here. You can also control the use of cookies at the
individual browser level, but if you choose to disable cookies, it may limit your use of
certain features or functions on the services.
Sharing of personal information
We may share personal information internally within Ebuild Bazaar group companies,
affiliates, related companies and with other third parties for purposes of providing
products and services offered by them, such as, the deferred payment options Ebuild
Bazaar PayLater offered by Ebuild Bazaar Advanz Private Limited through its lending
partners. These entities and affiliates may share such information with their
affiliates, business partners and other third parties for the purpose of providing you
their products and services and may market to you as a result of such sharing unless you
explicitly opt-out.
We may disclose your personal information to third parties, such as sellers, business
partners. This disclosure may be required for us to provide you access to our products
and services; for fulfilment of your orders; for enhancing your experience; for
providing feedback on products; to collect payments from you; to comply with our legal
obligations; to conduct market research or surveys; to enforce our Terms of Use; to
facilitate our marketing and advertising activities; to analyse data; for customer
service assistance; to prevent, detect, mitigate, and investigate fraudulent or illegal
activities related to our product and services. We do not disclose your personal
information to third parties for their marketing and advertising purposes without your
explicit consent.
We may disclose personal information if required to do so by law or in the good faith
belief that such disclosure is reasonably necessary to respond to subpoenas, court
orders, or other legal process. We may disclose personal information to law enforcement
agencies, third party rights owners, or others in the good faith belief that such
disclosure is reasonably necessary to: enforce our Terms of Use or Privacy Policy;
respond to claims that an advertisement, posting or other content violates the rights of
a third party; or protect the rights, property or personal safety of our users or the
general public.
We and our affiliates will share / sell some or all of your personal information with
another business entity should we (or our assets) plan to merge with, or be acquired by
that business entity, or re-organization, amalgamation, restructuring of business.
Should such a transaction occur that other business entity (or the new combined entity)
will be required to follow this Privacy Policy with respect to your personal
information.
Links to Other Sites
Our Platform may provide links to other websites or application that may collect personal
information about you. We are not responsible for the privacy practices or the content
of those linked websites.
Security Precautions
We maintain reasonable physical, electronic and procedural safeguards to protect your
information. Whenever you access your account information, we offer the use of a secure
server. Once your information is in our possession, we adhere to our security guidelines
to protect it against unauthorized access. However, by using the Platform, the users
accept the inherent security implications of data transmission over the internet and the
World Wide Web which cannot always be guaranteed as completely secure, and therefore,
there would always remain certain inherent risks regarding use of the Platform. Users
are responsible for ensuring the protection of login and password records for their
account.
Choice/Opt-Out
We provide all users with the opportunity to opt-out of receiving non-essential
(promotional, marketing-related) communications after setting up an account with us. If
you do not wish to receive promotional communications from us, then please login into
the Notification Preference page of Platform [https://ebuildbazaar.in] to unsubscribe/opt-out.
Advertisements on Platform
We use third-party advertising companies to serve ads when you visit our Platform. These
companies may use information (not including your name, address, email address, or
telephone number) about your visits to this and other websites in order to provide
advertisements about goods and services of interest to you.
Children Information
Use of our Platform is available only to persons who can form a legally binding contract
under the Indian Contract Act, 1872. We do not knowingly solicit or collect personal
information from children under the age of 18 years. If you have shared any personal
information of children under the age of 18 years, you represent that you have the
authority to do so and permit us to use the information in accordance with this Privacy
Policy.
Data Retention
We retain your personal information in accordance with appliable laws, for a period no
longer than is required for the purpose for which it was collected or as required under
any applicable law. However, we may retain data related to you if we believe it may be
necessary to prevent fraud or future abuse, to enable Ebuild Bazaar to exercise its
legal rights and/or defend against legal claims or if required by law or for other
legitimate purposes. We may continue to retain your data in anonymised form for
analytical and research purposes.
Your Rights
We take every reasonable step to ensure that your personal information that we process is
accurate and, where necessary, kept up to date, and any of your personal information
that we process that you inform us is inaccurate (having regard to the purposes for
which they are processed) is erased or rectified. You may access, correct, and update
your personal information directly through the functionalities provided on the Platform.
You may delete certain non-mandatory information by logging into our website and
visiting Profile and Settings sections. You can also write to us at the contact
information provided below to assist you with these requests.
You have an option to withdraw your consent that you have already provided by writing to
us at the contact information provided below. Please mention “for withdrawal of consent”
in the subject line of your communication. We will verify such requests before acting
upon your request. Please note, however, that withdrawal of consent will not be
retroactive and will be in accordance with the terms of this Privacy Policy, related
Terms of Use and applicable laws. In the event you withdraw consent given to us under
this Privacy Policy, such withdrawal may hamper your access to the Platform or restrict
provision of our services to you for which we consider that information to be necessary.
Last Updated: 6th October 2022